- Confirm You Are Studying the Right CHTP
- The One-Page Fact Sheet
- Three Sections, Three Separate Hurdles
- Domain 1: Hospitality Applications
- Domain 2: Technology Management
- Domain 3: Core Technology
- Bundle, Proctoring, and Attempt Mechanics
- Eligibility and Application Approval
- Renewal and Maintenance
- What Is Still Unverified (and How to Handle It)
- Sequencing Your Review Around the Three Sections
- Frequently Asked Questions
- CHTP here means Certified Hospitality Technology Professional, issued through Hospitality Financial and Technology Professionals (HFTP).
- The exam is three separately assessed sections, and you need 70% in each one to pass.
- The indexed bundle price is US$1,075 and includes 365-day access, two attempts per section, and unlimited practice quizzes.
- Application approval comes first, and the approval window is one year.
Confirm You Are Studying the Right CHTP
The acronym "CHTP" is shared by several unrelated credentials, and mixing them up is the fastest way to waste study time. This cheat sheet covers Certified Hospitality Technology Professional only: the credential administered by Hospitality Financial and Technology Professionals (HFTP) for people who manage, implement, and support technology in hotels, resorts, restaurants, clubs, and related hospitality operations.
If you landed here after searching a definition, the explainers on what CHTP stands for and what CHTP certification is cover the basics. This page is built for the opposite moment: you already know what it is, and you want a compact reference you can scan before committing study hours.
The One-Page Fact Sheet
Here is everything verifiable about the credential, in one table. Where a detail could not be confirmed as current, it is marked rather than guessed.
| Item | What We Can Say |
|---|---|
| Full name | Certified Hospitality Technology Professional |
| Certifying organization | Hospitality Financial and Technology Professionals (HFTP) |
| Delivery platform | HFTP Academy (Canvas) with Proctorio automated proctoring |
| Exam structure | Three separately assessed sections |
| Passing threshold | 70% required in each section |
| Indexed bundle price | US$1,075 (current member checkout price unverified) |
| Bundle contents | 365-day access, two attempts per section, unlimited practice-quiz attempts |
| Application | Approval required; one-year approval window |
| Proctoring | Automated, available 24/7 |
| Renewal cycle | Every two years |
| Pass rate | Not publicly disclosed |
| Question count, duration, item format | Unverified; confirm with HFTP before test day |
Three Sections, Three Separate Hurdles
The most important structural fact on this sheet is that the exam is three separately assessed sections, with 70% required in each. That is different from a single blended score where a strong area can rescue a weak one. The sections map to the three exam domains:
- Hospitality Applications
- Technology Management
- Core Technology
Because each section is assessed on its own, your preparation should be balanced. A candidate with a deep infrastructure background but little exposure to property-management and point-of-sale workflows can be blocked by the applications section regardless of how well they handle networking questions. The reverse is just as true for someone who has only ever worked in front-of-house systems.
For the precise scoring rules, see the CHTP passing score guide. For a candid look at where candidates tend to struggle, read how hard the CHTP exam is.
Domain 1: Hospitality Applications
This domain is about the software that actually runs a hospitality business day to day. It rewards candidates who understand how operational systems behave and how they exchange data, not just what they are called.
Hospitality Applications: What to Master
Expect scenario thinking about the systems that touch guests, revenue, and operations.
- Property management systems (PMS) and how reservations, room inventory, and folios flow through them
- Point-of-sale (POS) platforms for restaurants, bars, spas, and retail outlets
- Central reservation, channel management, and booking-engine concepts
- Revenue-related and back-office applications, including how sales data reaches accounting
- Guest-facing technology such as in-room systems, mobile check-in, and loyalty integrations
- Interfaces: why a PMS-to-POS or PMS-to-payment interface fails and how to reason about it
The recurring theme is integration. A hotel rarely runs one system; it runs a stack. Be comfortable explaining what happens when a charge posted at a restaurant POS must land on a guest folio in the PMS, and what breaks when that interface is interrupted. The CHTP exam domains guide expands each content area in more detail.
Domain 2: Technology Management
Where Domain 1 asks "what does the system do," this domain asks "how do you run technology responsibly as a business function." It is the most management-flavored section and the one that separates a hospitality technology professional from a general IT technician.
Technology Management: What to Master
Think like the person accountable for technology outcomes at a property or portfolio.
- Technology planning, budgeting, and the business case for a system purchase
- Vendor selection, contract terms, service-level expectations, and ongoing vendor management
- Project management for implementations and upgrades, including go-live planning
- Information security governance, risk assessment, and payment-card data responsibilities
- Policies, procedures, and documentation that support audits
- Business continuity and disaster recovery planning for hospitality operations
- Ethics and professional conduct, which also appear in the renewal requirements
Candidates from finance or operations backgrounds often feel most at home here, since budgeting and vendor discipline are familiar. Candidates from pure IT should pay particular attention to the business framing: questions in this area tend to reward the answer that protects the guest, the data, and the organization, not merely the one that is technically elegant.
Key Takeaway
Security and payment-data responsibility straddle Domains 2 and 3. Learn them once as a governance topic (policy, risk, accountability) and once as a technical topic (controls, segmentation, encryption) so you are covered whichever way a question is framed.
Domain 3: Core Technology
This is the infrastructure layer underneath every application. It is the domain most likely to feel familiar to network and systems professionals, and the one most likely to be new to hospitality generalists.
Core Technology: What to Master
Know how the foundation is built, secured, and kept running.
- Networking fundamentals: LAN/WAN, IP addressing, switching, routing, and wireless design
- Guest and back-of-house Wi-Fi, including bandwidth planning and network segmentation
- Servers, virtualization, cloud-hosted versus on-premises deployment, and their tradeoffs
- Cabling, structured wiring, and telecommunications basics, including voice and VoIP
- Security controls: firewalls, access management, encryption, and monitoring
- Data backup, redundancy, and recovery mechanisms
- Hardware lifecycle and support models, including help-desk and escalation practices
A practical angle for this domain: hospitality networks carry traffic with very different risk profiles at once, such as guest browsing, payment terminals, building systems, and back-office workstations. Be ready to explain why those should be separated and what could go wrong when they are not.
Bundle, Proctoring, and Attempt Mechanics
The logistics matter because they shape how you pace your preparation. Here is what the verified facts tell you:
- 365-day access. You have a full year with the bundle, which is generous but not infinite. Plan your timeline against it.
- Two attempts per section. The retake allowance is per section, not per exam, so a miss in one section does not force you to redo the others.
- Unlimited practice-quiz attempts. Use these heavily; they are included in the bundle and carry no attempt penalty.
- Automated 24/7 proctoring. Delivery runs through HFTP Academy on Canvas with Proctorio, so you test remotely on your own schedule rather than at a fixed test center appointment.
Scheduling specifics are covered in the CHTP exam dates guide.
Eligibility and Application Approval
You do not simply buy and test: application approval is required, and the approval window is one year. That means the clock on your approval matters as much as the clock on your bundle access.
Historically (the 2016 framework), eligibility used a 100-point system spread across education, experience, and membership, along with two professional recommendations, employer verification, and education evidence. The current points matrix needs confirmation, so treat those historical numbers as a map of the kinds of documentation to gather, not as today's exact thresholds.
Practical preparation for the application:
- Identify two professional contacts who can speak credibly to your hospitality technology work, and give them lead time.
- Arrange employer verification early, since it depends on someone else's calendar.
- Collect transcripts or certificates that document your education.
- Check your current HFTP membership status, since membership has historically contributed points and may affect pricing.
The full walkthrough is in the CHTP requirements guide.
Renewal and Maintenance
The credential renews on a two-year cycle. Under the historical requirement, maintaining it took 60 maintenance points, structured as follows:
| Component | Historical Requirement |
|---|---|
| Total maintenance points | 60 |
| Education points | At least 50 |
| Of those: hospitality-technology points | 15 |
| Of those: ethics points | 4 |
| Membership points | Up to 10 |
The current renewal or implementation fee is unverified, so confirm it with HFTP rather than budgeting from an old figure. The takeaway for planning: start logging qualifying education the day you are certified, because the ethics and hospitality-technology minimums are specific and cannot be filled by generic coursework alone.
What Is Still Unverified (and How to Handle It)
An honest cheat sheet lists its gaps. These items cannot be confirmed from the verified source material, so build your plan so that none of them can surprise you:
- Question count and scored/unscored split. Do not memorize a number you saw on a forum.
- Exam duration and item format. Confirm the time limit and question types with HFTP.
- Current domain weights and the largest domain. Unknown; study evenly.
- Member checkout price. Verify at purchase.
- Pass rate. HFTP does not publicly disclose it, so any specific figure you encounter should be treated skeptically. See the CHTP pass rate discussion for how to interpret the lack of data.
Key Takeaway
When a detail is unverified, the safe strategy is to prepare for the harder version. Assume you need genuine command of all three sections at 70% each, and treat any open-book or calculator allowance as a bonus rather than a plan.
Sequencing Your Review Around the Three Sections
Because each section is passed or failed independently, sequence your review by your own gaps rather than a generic calendar. One workable pattern, tied directly to the CHTP structure:
Start With Your Weakest Section
- If you come from IT, begin with Hospitality Applications (PMS, POS, interfaces)
- If you come from operations or finance, begin with Core Technology (networking, servers, security controls)
- Take an untimed practice quiz first to confirm which gap is real
Technology Management Across Both
- Cover vendor management, project planning, security governance, and ethics
- Connect each concept back to an application or infrastructure example from the earlier weeks
Mixed Practice and Gap Closure
- Use the unlimited practice quizzes to drill all three areas together
- Re-study any section that sits near or below the 70% line
For a fuller plan, see the CHTP study guide, and for question-style repetition you can use the free practice questions on the main practice test site. Candidates comparing the investment against career outcomes should also read whether the CHTP is worth it, the salary guide, and the overview of CHTP jobs, which cover the hotel, resort, restaurant, club, and technology-vendor employers that value this credential.
Frequently Asked Questions
It stands for Certified Hospitality Technology Professional, administered through Hospitality Financial and Technology Professionals (HFTP). Other credentials share the acronym, so make sure any study material you use refers specifically to this one.
You need 70% in each of the three separately assessed sections. A strong result in one section does not offset a shortfall in another.
The currently indexed bundle price is US$1,075, which includes 365-day access, two attempts per section, and unlimited practice-quiz attempts. The member checkout price is unverified; the US$675 member and US$1,075 nonmember figures are from a historical January 2020 schedule.
The bundle includes two attempts per section within the 365-day access period. The allowance is per section, so you only retake the section you did not pass.
Renewal is every two years. The historical requirement was 60 maintenance points, including at least 50 education points with 15 in hospitality technology and four in ethics, plus up to ten membership points. Confirm the current rules and fee with HFTP.